Workflow templates
Ready-made Shopify Flow workflows for Workflow Transactional Email: shipping confirmation, welcome email, address confirmation, review request, care tips and second-order thank you, each as a .flow file to import.
Ready-made Shopify Flow workflows, one per email. Each starts from a trigger and sends one email with the Send Transactional Email or Send Marketing Email step, recipient, language and variables already filled in. Every page has the workflow as a .flow file to import.
| Template | Trigger | What it does |
|---|---|---|
| Send a shipping confirmation email when an order is fulfilled | Order fulfilled | When an order is fulfilled, send the customer a branded shipping confirmation through your connected sender, in the customer's language, with the tracking number, the tracking link and the order status page.. |
| Send a welcome email when a customer is created | Customer created | When a customer account is created, send a welcome email through your connected sender, in the customer's language, with the customer's first name and your store's name and address.. |
| Send an address confirmation email when an order shipping address changes | Order Shipping Address Changed (Workflow Trigger Extensions) | When the shipping address of an order changes, send the customer a confirmation with the new address through your connected sender, in the customer's language. |
| Send a review request email a week after an order is fulfilled | Order fulfilled | A week after an order is fulfilled, ask the customer for a review through your connected sender, in the customer's language, with the customer's first name, the order number and your store's name and address. Only customers subscribed to email marketing get it. |
| Send care tips three days after an order is fulfilled | Order fulfilled | Three days after an order is fulfilled, send the customer care and usage tips for their purchase through your connected sender, in the customer's language, with the customer's first name, the order number and your store's name and address. Only customers subscribed to email marketing get it. |
| Send a thank you email when a customer places their second order | Order paid | When a customer pays for their second order, thank them for coming back through your connected sender, in the customer's language, with the customer's first name, the order number and your store's name and address. Only customers subscribed to email marketing get it. |
