Request a feature
What makes a request land
Tell us the outcome you are after, not just the feature you had in mind. "I need a Bcc field" is useful; "our warehouse needs a copy of every dispatch email so they can pick against it" is far more useful - it tells us the real problem, and sometimes there is already a way to solve it today.
Worth including:
- What you are trying to achieve, in business terms.
- How you handle it today - a workaround, another app, or a manual process.
- How often it comes up, and how much it costs you when it does.
- A screenshot or mockup if you can picture the result.
How we prioritise
We group requests, so repeated asks from different merchants carry real weight. A request that unblocks a workflow people cannot otherwise build will usually beat a convenience improvement, and anything that affects a live send beats both.
We cannot promise dates. What we can promise is that every request is read by the person who would build it.
Something broken instead?
If the app is not working as designed, use Report a bug - bugs are handled ahead of feature work.
Our other Shopify apps
If what you need is a different shape of automation, one of these may already do it:
- Workflow Trigger Extensions - triggers Shopify Flow cannot see on its own.
- Workflow Webhooks - trigger Shopify Flow from external webhooks.
- Workflow Functions - run your own JavaScript as a step in Shopify Flow.